Return Policy
Copyright 2010 SailorMoonDVDs.com All Rights Reserved
Getting a Defective Disc Replaced
In the rare event that a disc skips or won't play, it could be dust in the lense of your DVD player, I would suggest cleaning your DVD player and trying again. However if that does not fix the problem please contact me and I will replace the defective disc.
A lack of crisp clear video does not mean a disc is defective. Remember this show is 20 years old and it has not been remastered for HD. It will not be perfectly crisp and clear like today's cartoons. It will be the same quality it was 20 years ago which for the time was still really good.
Returning Sailor Moon the Complete Series
In the event that you are unhappy with your set you can return it to use within 30 days in resalable condition and we will refund your purchase. Buyer pays all costs related with return. I always suggest that returns are insured by your shipping carrier as I have had instances of returns being lost in transit.
Returning Unofficial Sailor Moon Episode Guide
In the event that you are unhappy with your guide you can return it to use within 30 days. However the guide must be in resalable condition and buyer pays all costs related with return.
In the rare event that a disc skips or won't play, it could be dust in the lense of your DVD player, I would suggest cleaning your DVD player and trying again. However if that does not fix the problem please contact me and I will replace the defective disc.
A lack of crisp clear video does not mean a disc is defective. Remember this show is 20 years old and it has not been remastered for HD. It will not be perfectly crisp and clear like today's cartoons. It will be the same quality it was 20 years ago which for the time was still really good.
Returning Sailor Moon the Complete Series
In the event that you are unhappy with your set you can return it to use within 30 days in resalable condition and we will refund your purchase. Buyer pays all costs related with return. I always suggest that returns are insured by your shipping carrier as I have had instances of returns being lost in transit.
Returning Unofficial Sailor Moon Episode Guide
In the event that you are unhappy with your guide you can return it to use within 30 days. However the guide must be in resalable condition and buyer pays all costs related with return.